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Better resource management:
Better customer engagement
Less privacy :)
Better resource management came to my mind quickly but I did not consider enough better customer engagement before.
Could you develop on how it can foster customer engagement? maybe you have exemple for me, thank you!
Better communication of local traffic issues, ability to advise passengers of delays alternative routes via apps/web.
Loyalty points/bonuses for passengers.
Offer passengers special deals or a incentive to travel off peak or avoid congested routes.
Air condition in train fails reduce price of cold drinks :)
Work with local businesses to make offers to passengers (GDPR permitting).
Visit our blog to learn more about these changes.